Shipping & Refunds

Shipping Policy

All stock items listed have a delivery lead time of 5 to 7 working days. If orders are placed after 14:00pm they will be processed the following working day. Our normal postage is via Signed For® 2nd Class delivery service unless otherwise noted in the product description.

Due to current delivery issues as a result of Brexit any items that require ordering in may be subject to a longer lead time. One of our team will get in touch with you with an accurate eta on these deliveries.

We endeavour to keep you the customer as up to date as possible with delivery lead times.

Please note, we are happy to ship to Europe, USA & Canada - shipping costs will be added during checkout (before placing order)

You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. If you cannot find it or are concerned about your order please don't hesitate to contact us at support@fp-supplies.co.uk.

Returns Policy

If you aren't entirely satisfied with your purchase we are here to help.

Simply inform us by emailing support@fp-supplies.co.uk then send it back to us within 30 days. It must be in the same condition that you received it and undamaged in any way.

The address for returns is:

FP3D, 9 Fettler Close, Swinton, Manchester, M27 5PD

As soon as we receive the item back it will be inspected by our team before a full refund is applied. Money will be refunded to the original payment method used when making the purchase. 

For credit card payments it may take 5 - 10 working days for the funds will show on your credit card statement.

If the item is returned damaged or is returned after 30 days of original purchase then you will not be eligible for a refund.

If anything is unclear or you would like more information please contact us at support@fp-supplies.co.uk.